Privacy Policy
Your privacy matters to us. This policy explains how SPIDER SECURITY FORCE collects, uses, and protects your personal information.
Effective Date: July 2, 2026 | Last Updated: July 2, 2026
SPIDER SECURITY FORCE ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at ajssissecurityinc.com or engage with our security services. By using our website, you consent to the practices described in this policy.
We operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario.
1. Information We Collect
Personal Information
When you contact us, request a quote, book an appointment, or submit a form on our website, we may collect: your full name, email address, phone number, company name, mailing address, and details about your security needs.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, pages visited, time and date of your visit, and referring website. This information helps us improve our website and services.
Communications
We retain records of correspondence when you contact us by phone, email, or through our website forms, including any attachments or supporting documents you provide.
2. How We Use Your Information
Service Delivery
We use your personal information to respond to inquiries, provide security services, process quotation requests, schedule appointments, and manage our business relationship with you.
Communications
With your consent, we may send you service updates, security tips, newsletters, and promotional materials. You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any email.
Legal & Compliance
We may use your information to comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our terms of service, and protect the rights, property, or safety of SPIDER SECURITY FORCE, our clients, or others.
Service Improvement
We analyze usage data to improve our website, services, and customer experience. This analysis is conducted on aggregated, anonymized data wherever possible.
3. Information Sharing & Disclosure
We Do Not Sell Your Data
SPIDER SECURITY FORCE does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email platforms, scheduling software, payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our clients and staff.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred.
4. Data Security
Security Measures
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security reviews.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities as required by applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
5. Cookies & Tracking Technologies
What Are Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to remember your preferences, analyze website traffic, and improve your browsing experience.
Types of Cookies We Use
Essential cookies (required for the website to function), analytics cookies (to understand how visitors use our site), and preference cookies (to remember your settings). We do not use advertising or tracking cookies for third-party marketing.
Managing Cookies
You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, visit your browser's help documentation.
6. Your Rights (PIPEDA)
Access & Correction
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Withdrawal of Consent
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide certain services.
Complaints
If you have concerns about how we handle your personal information, you may contact our Privacy Officer directly. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
7. Third-Party Links
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
9. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
Questions About Your Privacy?
Contact our Privacy Officer directly. We're committed to addressing your concerns promptly and transparently.
SPIDER SECURITY FORCE — Privacy Officer